Modern businesses rely on internet connectivity. A single outage could create downtime and lost sales – costing your business money. Ready Broadband offers an easy-to-install failover solution. Our failover router detects outages and automatically switches to 4G LTE coverage, ensuring your computers, IP phones, and credit card terminals stay online. You’ll have complete visibility through online alerts and usage monitoring. With a low monthly cost, Ready Broadband’s failover router is the perfect solution to keep your business connected 24/7.

 

Broadband Failover Features

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Automatic Backup Connectivity

When an outage occurs Ready Broadband kicks in with 4G LTE coverage. You don’t have to do anything.

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4G LTE Coverage

Coverage on a Tier 1 national network provides peace of mind. When your primary connection fails, our network takes over.

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Simple Installation

No IT support needed. With our preconfigured setup you can add the router to your network in a few easy steps.

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Affordable Monthly Payments

Low monthly cost to keep a connection open and ready for when you need it. No need for expensive redundancy solutions.

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1 GB Data Included

With your monthly plan we include 1GB of free data. Additional data is invoiced per GB.

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Advanced Reporting

Online portal gives insight into your router’s signal strength, uptime, and outage events.

 
 

What happens when your primary Internet connectivity fails?

What will you do when your internet connection fails? Ready Broadband prevents major internet disruptions for your business.

Revenue Stops

Without internet, you can’t process credit card payments, place orders, or even respond to customer service emails.

Processes Stop

Your employees won’t be able to access business-critical data, such as reservation tracking in a restaurant or supply inventories in a retail environment.

People Stop

Internet outages cause major disruptions to employee productivity. Customers who are unable to reach you or finish a transaction may head to one of your competitors.

 

We provide affordable, plug and play business continuity protection

Protect your business with wireless failover from Ready Broadband. We provide continuous protection for your internet connection.

Wireless failover keeps you connected during network outages, whether they are caused by natural disasters or human error.

If your business depends on an internet connection for business-critical functions like processing credit card payments, placing orders, or viewing customer reservations, make sure you have a business continuity plan.

How does Ready Broadband Failover work?

There are three parts of our integrated solution to ensure you have always on Internet connectivity at your business locations:

DEVICE: Ready Wireless programs a router to ensure simple installation into your network. The device includes a 3 year warranty and user support.

WIRELESS CONNECTIVITY: You will have always on connectivity to a Tier 1 National Wireless Network. When your DSL, Cable or other connectivity is bouncing or goes offline the router will failover to the wireless connectivity immediately. Your business operations continue without you having to do anything.

PORTAL: Login anytime to see your connectivity status and usage. Portal alerts will let you know when your primary connection is down and the failover connectivity is in operation. You will also receive usage updates at every 1 GB.

What are the costs involved and how will I be billed?

DEVICE: You can choose to purchase the device outright at check out.

Alternatively you can enter into a bundled leasing program. This is a simple monthly rate that includes the device and monthly recurring portal charge. This SUBSCRIPTION PROGRAM will include a monthly direct bill. (READ SUBSCRIPTION PROGRAM FAQ)

CONNECTIVITY: You receive 1 GB of free data usage every month. Any additional data consumed during the month paid for via credit card through the Portal. You are only billed when your primary internet connection fails and Ready Broadband Failover switches on. If your primary connection never goes down, there are no usage charges that month. If your primary internet connection fails and Ready Broadband Failover switches on, the first 1GB of data usage is free, and all usage thereafter is billed at $15/GB (rounded up to the nearest GB). Use our data usage calculator to see how much data you may use during an outage

PORTAL: A monthly recurring charge to support continued connectivity service and Portal access will be assessed.

EXAMPLE 1: In September, your primary connection is stable and never fails. You will pay your regular monthly fee and there will be NO usage charges in the Portal.

EXAMPLE 2: In October, your primary connection fails twice and you use 1.8 GB of data while Ready Broadband Failover is active. You will pay your regular monthly fee to and 2 GB of data usage.

Is it truly plug and play? How much setup will I have to do when I receive it?

The router will come to you pre-configured to work with your network. All you’ll need to do is connect your modem and existing router.

Is data usage included in the monthly subscription fee?

No. Ready Broadband Failover maintains a backup connection to the 4G LTE network at all times, which is included in your monthly fee. If your primary connection fails, your network will switch to the Ready Broadband Failover connection, and you will be billed for usage incurred while it’s active. The first 1GB of data usage is free, and usage thereafter is billed at your contract price.

Note: The Ready Broadband Failover router may use up to 25mb of data per month during standby mode from operations like health check. This usage is included and will NOT be billed to you. You will only be billed for “customer usage” (data used by your equipment while the backup connection is active, e.g. credit card transactions, emails, web browsing, etc).

Is there a contract or can I cancel any time?

If you purchase the device outright the Ready Broadband Failover contract term applies. See your contract for duration and termination clauses.

If you financed the device the 36-month contract is not cancellable. Once your subscription has commenced, the service and billing will continue for the duration of the subscription.

Is there a free trial or 30-day return period?

No, once the service and device are delivered your contract is not cancellable.

If you have any trouble with installation, equipment or service Ready Wireless will be happy to assist and make sure things are working perfectly for you!

What happens at the end of the subscription term? Do I keep the router? Will the service remain active?

At the end of the term, you will have the option to terminate the subscription or to upgrade to the latest hardware (at no additional cost) and continue your subscription.

Does the equipment have a warranty? What if it malfunctions or fails?

The Ready Broadband Failover router is covered by a 3-year warranty. If you have any issues with your equipment, we will work with you to troubleshoot and replace if necessary.

Will the service work internationally?

No. Ready Broadband Failover is available in the US only.

Where can I read the Terms & Conditions for Ready Broadband Failover?

The Ready Broadband Failover terms and conditions can be found here.

I am an existing Ready Broadband Failover customer, how can I view information about my account?

Log in to view data usage, event logs, billing, and notifications.

I am an existing Ready Broadband Failover customer, how can I update my credit card for the monthly data usage billing?

Log in at client.readywireless.com to update your credit card.

How do I reach Customer Support?

Email us at support@readywireless.com

Hours of Operation

8 am – 8pm CST Monday- Friday

After hours support will be provided by the Account Management team. Please complete a trouble ticket if urgent support required.